Project Report For


The project report for BPO is as follows.

The global supply business in India begins to expand at a greater rate especially in comparison to the IT-BPM industry. In 2016-17, the international IT & ITeS industry (excluding hardware) hit US$ 1.2 trillion, whereas the global sourcing industry expanded 1.7-fold to US$ 173-178 billion. India remained the leading supplying destination in the world with a 55% market share in 2016-17. Indian IT & ITeS organizations have set more than 1000 knowledge management facilities in more than 200 cities worldwide. More significantly, the industry has powered the country’s economic transition and changed India’s analysis of the overall economy.

India’s cost is comparatively less as compared to others in delivering this services, which is around 3-4 times affordable than the US, appears to be the mainstay of its Unique Selling Proposition (USP) in the international sourcing sector. Even so, India is also achieving popularity in aspects of creative capital with many global IT companies setting up their technology centres in India.

The IT industry too has produced strong market throughout the Indian education market, particularly for engineering and computer science.

Market potential & Strategy

The internet market in India is expected to almost double US$ 250 billion by 2020, rising to 7.5% of GDP. As per a study from the national Association of Software and Services Companies (NASSCOM), the internet penetration rate in India is projected to reach 730 million by 2020. Indian IT exports are expected to increase by 7-8% in 2017-18, in relation to the relation of 130,000-150,000 jobs created over the same era.

Indian tech firms anticipate India’s digital economy to get the capacity to cross US$ 4 trillion by 2022, compared to India ‘s prediction of US$ 1 trillion. The global supply sector in India appears to expand at a faster level comparison to the IT-BPM industry.

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